[rt-users] rt 3.8.1 home link on interface

Fri Aug 22 11:08:19 EDT 2008

note that for other people localhost is also 127.0.0.1 and not
everything will work for them. You need some domain name that resolves
for them or use IP address in WebDomain option.

On Fri, Aug 22, 2008 at 5:35 PM, andrew fay <andrew.fay at hotmail.co.uk> wrote:
> Thanks,
>
> That worked!
>
> Andy
>
> ________________________________
>> Date: Fri, 22 Aug 2008 17:18:58 +0400
>> From: ruz at bestpractical.com
>> To: andrew.fay at hotmail.co.uk
>> Subject: Re: [rt-users] rt 3.8.1 home link on interface
>> CC: rt-users at lists.bestpractical.com
>>
>> delete all the crap you have in your virtual host and leave something
>> like:
>>
>> NameVirtualHost *
>> <VirtualHost *>
>> ServerAdmin webmaster at localhost
>>
>> ErrorLog /var/log/apache2/error.log
>>
>> # Possible values include: debug, info, notice, warn, error, crit,
>> # alert, emerg.
>> LogLevel warn
>>
>> CustomLog /var/log/apache2/access.log combined
>> # ServerSignature On
>>
>> ServerName your.rt.server.hostname
>>
>> DocumentRoot /opt/rt3/share/html
>> AddDefaultCharset UTF-8
>>
>> # optional apache logs for RT
>> # ErrorLog /opt/rt3/var/log/apache2.error
>> # TransferLog /opt/rt3/var/log/apache2.access
>>
>> PerlRequire "/opt/rt3/bin/webmux.pl"
>>
>> <Location /NoAuth/images>
>> SetHandler default
>> </Location>
>> <Location />
>> SetHandler perl-script
>> PerlResponseHandler RT::Mason
>> </Location>
>> </VirtualHost>
>>
>> Set( $WebDomain, 'localhost' );
>> Set( $WebPath, '' );
>>
>>
>> On Fri, Aug 22, 2008 at 5:15 PM, andrew fay <andrew.fay at hotmail.co.uk>
>> wrote:
>> > Also,
>> >
>> > When i first hope RT the first page says no found..
>> >
>> > if i click approvals which is
>> >
>> > http://127.0.0.1/Approvals
>> >
>> > then go back to home which is http://127.0.0.1/
>> >
>> > I get RT at a glance up.. otherwise i get It Works default apache page..
>> > so
>> > i am pretty convinced i should be working in the root directory but have
>> > no
>> > idea how to get rid of these default apache settings,
>> >
>> > thanks,
>> >
>> > Andy
>> >
>> >
>> >
>> > ________________________________
>> > From: andrew.fay at hotmail.co.uk
>> > To: ruz at bestpractical.com
>> > Date: Fri, 22 Aug 2008 13:06:46 +0000
>> > CC: rt-users at lists.bestpractical.com
>> > Subject: Re: [rt-users] rt 3.8.1 home link on interface
>> >
>> > Hi
>> >
>> > I have tried that and all that happens is when i log on to 127.0.0.1/rt
>> > it
>> > comes up with the login screen with no formatting.. just text
>> >
>> > I have noticed when I click links they are 127.0.0.1/search/simple.html
>> > etc
>> > and they work so possibly I should be working in the root directory but
>> > I
>> > have somehow set it to use /rt ? somewhere. I say this because if I try
>> > 127.0.0.1/rt/search/simple.html i get page not found
>> >
>> > Sorry I am pretty new to this as last time I installed I used ubuntu
>> > synaptic package manager to install : )
>> >
>> > Thanks,
>> >
>> > Andy
>> >
>> >
>> >
>> > ________________________________
>> >> Date: Fri, 22 Aug 2008 17:01:33 +0400
>> >> From: ruz at bestpractical.com
>> >> To: andrew.fay at hotmail.co.uk
>> >> Subject: Re: [rt-users] rt 3.8.1 home link on interface
>> >> CC: rt-users at lists.bestpractical.com
>> >>
>> >> Set( $WebDomain, 'localhost' );
>> >> Set( $WebPath, '/rt' );
>> >>
>> >> That's all you need, as far as I can see. Domain is DOMAIN and is not
>> >> domain + path.
>> >>
>> >>
>> >> On Fri, Aug 22, 2008 at 4:40 PM, Ruslan Zakirov <ruz at bestpractical.com>
>> >> wrote:
>> >> > =item C<$WebPath>
>> >> >
>> >> > If you're putting the web ui somewhere other than at the root of
>> >> > your server, you should set C<$WebPath> to the path you'll be
>> >> > serving RT at.
>> >> >
>> >> > C<$WebPath> requires a leading / but no trailing /.
>> >> >
>> >> > In most cases, you should leave C<$WebPath> set to '' (an empty
>> >> > value).
>> >> >
>> >> > =cut
>> >> >
>> >> >
>> >> > On Fri, Aug 22, 2008 at 4:25 PM, andrew fay
>> >> > <andrew.fay at hotmail.co.uk>
>> >> > wrote:
>> >> >> Hi,
>> >> >>
>> >> >> I have tried changing:
>> >> >>
>> >> >> Set( $WebDomain, 'localhost/rt' );
>> >> >>
>> >> >> No effect?
>> >> >>
>> >> >> Thanks,
>> >> >>
>> >> >> Andy
>> >> >>
>> >> >>
>> >> >>
>> >> >> ________________________________
>> >> >>> Date: Fri, 22 Aug 2008 16:18:57 +0400
>> >> >>> From: ruz at bestpractical.com
>> >> >>> To: andrew.fay at hotmail.co.uk
>> >> >>> Subject: Re: [rt-users] rt 3.8.1 home link on interface
>> >> >>> CC: rt-users at lists.bestpractical.com
>> >> >>>
>> >> >>> Web* options in the RT config.
>> >> >>>
>> >> >>> On Fri, Aug 22, 2008 at 4:17 PM, andrew fay
>> >> >>> <andrew.fay at hotmail.co.uk>
>> >> >>> wrote:
>> >> >>> > Hi,
>> >> >>> >
>> >> >>> > How do I change the home link on the interface to not point at
>> >> >>> > 127.0.0.1
>> >> >>> > ?
>> >> >>> >
>> >> >>> > my RT install is located at 127.0.0.1/rt
>> >> >>> >
>> >> >>> > but 127.0.01 just goes to an apache default page that says : it
>> >> >>> > works
>> >> >>> >
>> >> >>> > thanks in advance,
>> >> >>> >
>> >> >>> > Andy
>> >> >>> >
>> >> >>> > ________________________________
>> >> >>> > Get fish-slapping on Messenger! Play Now
>> >> >>> > _______________________________________________
>> >> >>> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>> >> >>> >
>> >> >>> > Community help: http://wiki.bestpractical.com
>> >> >>> > Commercial support: sales at bestpractical.com
>> >> >>> >
>> >> >>> >
>> >> >>> > Discover RT's hidden secrets with RT Essentials from O'Reilly
>> >> >>> > Media.
>> >> >>> > Buy a copy at http://rtbook.bestpractical.com
>> >> >>> >
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>> --
>> >> >>> Best regards, Ruslan.
>> >> >>
>> >> >> ________________________________
>> >> >> Get fish-slapping on Messenger! Play Now
>> >> >> _______________________________________________
>> >> >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>> >> >>
>> >> >> Community help: http://wiki.bestpractical.com
>> >> >> Commercial support: sales at bestpractical.com
>> >> >>
>> >> >>
>> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> >> >> Buy a copy at http://rtbook.bestpractical.com
>> >> >>
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > Best regards, Ruslan.
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Best regards, Ruslan.
>> >
>> > ________________________________
>> > Find out how to make Messenger your very own TV! Try it Now!
>> > ________________________________
>> > Find out how to make Messenger your very own TV! Try it Now!
>>
>>
>>
>> --
>> Best regards, Ruslan.
>
> ________________________________
> Find out how to make Messenger your very own TV! Try it Now!

-- 
Best regards, Ruslan.