[rt-users] Search order by custom field

scott smith scott at lackluster.net
Fri Aug 22 20:57:55 EDT 2008


I'm having trouble saving a search ordered by custom field. I have to 
manually change the URL to fix the order, since the GET param is not set 
in a form field on the page. After I do that, I get sent to the advanced 
edit query page. I click "Show Results" and see the tickets in the 
correct order.

However, when I go back to "Edit Search" to save it, the order by field 
is reset to "AdminCc.EmailAddress" (presumably because it's the first in 
alphabetical order).

Is this not possible? I'm trying to save a search in a dashboard but it 
needs to be ordered by the custom field.

-scott



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