[rt-users] Bookmarked tickets at RT at a glance on upgraded RT 3.8.1

[Shawn M Moore]

On Tue, Aug 26, 2008 at 12:24:02PM +0200, Knaupp, Thomas wrote:
> Hi List,
> 
> using an upgraded RT [3.6.7 -> 3.8.1], I can't see
> bookmarked tickets at RT at a glance ..
> 
> Available Options are:
> QuickCreate
> QuickSearch
> MyAdminQueues
> MySupportQueues
> MyReminders
> RefreshHomepage
> Dashboards
> My Tickets
> Unowned Tickets
> 
> What am I missing to add bookmarked tickets to my "start page"?

You should have a saved search "Bookmarked Tickets". If you don't
have this search for some reason (the upgrade scripts should have
created it), you can make one with one query:

id = '__Bookmarked__'

> Regards,
> Tom

Shawn