[rt-users] Issues on RT 3.8.1
David Svejda
david.svejda at netfriends.cz
Wed Aug 27 14:27:49 EDT 2008
Upgrade your DBD::mysql module. The easiest way is using CPAN shell, so
type this command:
/usr/bin/perl -MCPAN -e shell
and when in shell, type:
upgrade DBD::mysql
Regards
Davdi
rmp dmd wrote:
> Thank you very for the help Ruslan.
>
> I'm running
> perl etc/upgrade/schema.mysql-4.0-4.1.pl
> <http://schema.mysql-4.0-4.1.pl> rt3 user password > sql.queries
>
> I'm getting
>
> DBD::mysql version 4.002 required--this is only version 3.0002 at
> etc/upgrade/schema.mysql-4.0-4.1.pl <http://schema.mysql-4.0-4.1.pl> line 7.
> BEGIN failed--compilation aborted at etc/upgrade/schema.mysql-4.0-4.1.pl
> <http://schema.mysql-4.0-4.1.pl> line 7.
>
> I googled the error but there's no information available on this.
>
>
> Thanks again!
> Roehl
>
> On Wed, Aug 27, 2008 at 11:48 AM, Ruslan Zakirov <ruz at bestpractical.com
> <mailto:ruz at bestpractical.com>> wrote:
>
> `a_session` column is longtext what is WRONG and means that you HAVN'T
> upgraded correctly.
>
> Read UPGRADING.mysql, this column must be LONGBLOB.
>
>
>
> On Wed, Aug 27, 2008 at 7:16 PM, rmp dmd <rmp.dmd1229 at gmail.com
> <mailto:rmp.dmd1229 at gmail.com>> wrote:
> > Thanks for the reply Ruslan.
> >
> > I'm not that familiar with mysql but when I run
> >
> > SHOW CREATE TABLE sessions;
> >
> > I have this output which I believe does not indicate any
> corruption. How do
> > I know if there is corruption
> >
> > RT3.8.1 is working fine only this weird occurence of asking to
> log-again
> > after clicking items as indicated on the previous message.
> >
> > Has anyone encounter this?
> >
> > -Roehl
> >
> >
> --------------------------------------------------------------------------------------------------------------------------------------+
> > | Table | Create
> > Table
> > |
> >
> +----------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> > | sessions | CREATE TABLE `sessions` (
> > `id` varchar(32) NOT NULL default '',
> > `a_session` longtext,
> > `LastUpdated` timestamp NOT NULL default CURRENT_TIMESTAMP on update
> > CURRENT_TIMESTAMP,
> > PRIMARY KEY (`id`)
> > ) ENGINE=MyISAM DEFAULT CHARSET=latin1 |
> >
> +----------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> > 1 row in set (0.00 sec)
> >
> > On Tue, Aug 26, 2008 at 5:07 PM, Ruslan Zakirov
> <ruz at bestpractical.com <mailto:ruz at bestpractical.com>>
> > wrote:
> >>
> >> On Tue, Aug 26, 2008 at 7:15 PM, rmp dmd <rmp.dmd1229 at gmail.com
> <mailto:rmp.dmd1229 at gmail.com>> wrote:
> >> > Hi,
> >> >
> >> > First, I'd like to say great job on putting up an excellent
> >> > documentation
> >> > that is easy to follow for upgrading 3.8.1. <http://3.8.1./>
> I'm newbie RT user/admin but
> >> > was
> >> > able to do the updagrade easily.
> >> >
> >> > I just have few minor issues on 3.8.1. <http://3.8.1./>
> >> >
> >> > - On "RT at Glance" the link for "Bookmarked Tickets", "10 highest
> >> > priority
> >> > tickets I own", "10 newest unowned tickets" are pointing for
> >> > http://localhost/rt/Search/Results.html?format....... How can
> change
> >> > this
> >> > link to http://mydomain.com/rt/Search/Results.html?format....... ?
> >> WebDomain option?
> >>
> >> >
> >> > - While I'm exploring the new interface 3.8.1, I stumble in
> this weird
> >> > scenario which I'm not sure if it's normal or bug. when I click
> >> > Home->Tickets->configuration, it will be on site
> >> > http://mydomain.com/rt/Admin/index.html but it will ask me to log
> >> > again.
> >> > same thing when I click Home->simpleSearch->tickets->Tools, it
> will on
> >> > site
> >> > http://mydomain.com/rt/Tools/index.html but it will ask me to
> log again.
> >> > I'm
> >> > not sure what else is in ther but this may be nuisance.
> >> >
> >> > Any ideas?
> >> WebDomain or session corruption because of incorrect upgrade.
> >>
> >> SHOW CREATE TABLE sessions;
> >>
> >> >
> >> > Thanks!
> >> > Roehl
> >> >
> >> > _______________________________________________
> >> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >> >
> >> > Community help: http://wiki.bestpractical.com
> <http://wiki.bestpractical.com/>
> >> > Commercial support: sales at bestpractical.com
> <mailto:sales at bestpractical.com>
> >> >
> >> >
> >> > Discover RT's hidden secrets with RT Essentials from O'Reilly
> Media.
> >> > Buy a copy at http://rtbook.bestpractical.com
> <http://rtbook.bestpractical.com/>
> >> >
> >>
> >>
> >>
> >> --
> >> Best regards, Ruslan.
> >
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> <http://wiki.bestpractical.com/>
> > Commercial support: sales at bestpractical.com
> <mailto:sales at bestpractical.com>
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> <http://rtbook.bestpractical.com/>
> >
>
>
>
> --
> Best regards, Ruslan.
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
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