[rt-users] Issues on RT 3.8.1
rmp dmd
rmp.dmd1229 at gmail.com
Wed Aug 27 14:39:00 EDT 2008
Thanks for the help David. Apologies for my simple questions as I do not
have any knowledge on CPAN.
I run below but upgrade is not an available command on CPAN shell.
Error:
Unknown command 'upgrade'. Type ? for help.
What do I need to run to upgrade?
Thanks!
Roehl
On Wed, Aug 27, 2008 at 2:27 PM, David Svejda <david.svejda at netfriends.cz>wrote:
> Upgrade your DBD::mysql module. The easiest way is using CPAN shell, so
> type this command:
>
> /usr/bin/perl -MCPAN -e shell
>
> and when in shell, type:
>
> upgrade DBD::mysql
>
>
> Regards
>
> Davdi
>
> rmp dmd wrote:
> > Thank you very for the help Ruslan.
> >
> > I'm running
> > perl etc/upgrade/schema.mysql-4.0-4.1.pl
> > <http://schema.mysql-4.0-4.1.pl> rt3 user password > sql.queries
> >
> > I'm getting
> >
> > DBD::mysql version 4.002 required--this is only version 3.0002 at
> > etc/upgrade/schema.mysql-4.0-4.1.pl <http://schema.mysql-4.0-4.1.pl>
> line 7.
> > BEGIN failed--compilation aborted at etc/upgrade/schema.mysql-4.0-4.1.pl
> > <http://schema.mysql-4.0-4.1.pl> line 7.
> >
> > I googled the error but there's no information available on this.
> >
> >
> > Thanks again!
> > Roehl
> >
> > On Wed, Aug 27, 2008 at 11:48 AM, Ruslan Zakirov <ruz at bestpractical.com
> > <mailto:ruz at bestpractical.com>> wrote:
> >
> > `a_session` column is longtext what is WRONG and means that you
> HAVN'T
> > upgraded correctly.
> >
> > Read UPGRADING.mysql, this column must be LONGBLOB.
> >
> >
> >
> > On Wed, Aug 27, 2008 at 7:16 PM, rmp dmd <rmp.dmd1229 at gmail.com
> > <mailto:rmp.dmd1229 at gmail.com>> wrote:
> > > Thanks for the reply Ruslan.
> > >
> > > I'm not that familiar with mysql but when I run
> > >
> > > SHOW CREATE TABLE sessions;
> > >
> > > I have this output which I believe does not indicate any
> > corruption. How do
> > > I know if there is corruption
> > >
> > > RT3.8.1 is working fine only this weird occurence of asking to
> > log-again
> > > after clicking items as indicated on the previous message.
> > >
> > > Has anyone encounter this?
> > >
> > > -Roehl
> > >
> > >
> >
> --------------------------------------------------------------------------------------------------------------------------------------+
> > > | Table | Create
> > > Table
> > > |
> > >
> >
> +----------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> > > | sessions | CREATE TABLE `sessions` (
> > > `id` varchar(32) NOT NULL default '',
> > > `a_session` longtext,
> > > `LastUpdated` timestamp NOT NULL default CURRENT_TIMESTAMP on
> update
> > > CURRENT_TIMESTAMP,
> > > PRIMARY KEY (`id`)
> > > ) ENGINE=MyISAM DEFAULT CHARSET=latin1 |
> > >
> >
> +----------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
> > > 1 row in set (0.00 sec)
> > >
> > > On Tue, Aug 26, 2008 at 5:07 PM, Ruslan Zakirov
> > <ruz at bestpractical.com <mailto:ruz at bestpractical.com>>
> > > wrote:
> > >>
> > >> On Tue, Aug 26, 2008 at 7:15 PM, rmp dmd <rmp.dmd1229 at gmail.com
> > <mailto:rmp.dmd1229 at gmail.com>> wrote:
> > >> > Hi,
> > >> >
> > >> > First, I'd like to say great job on putting up an excellent
> > >> > documentation
> > >> > that is easy to follow for upgrading 3.8.1. <http://3.8.1./>
> > I'm newbie RT user/admin but
> > >> > was
> > >> > able to do the updagrade easily.
> > >> >
> > >> > I just have few minor issues on 3.8.1. <http://3.8.1./>
> > >> >
> > >> > - On "RT at Glance" the link for "Bookmarked Tickets", "10
> highest
> > >> > priority
> > >> > tickets I own", "10 newest unowned tickets" are pointing for
> > >> > http://localhost/rt/Search/Results.html?format....... How can
> > change
> > >> > this
> > >> > link to http://mydomain.com/rt/Search/Results.html?format.......
> ?
> > >> WebDomain option?
> > >>
> > >> >
> > >> > - While I'm exploring the new interface 3.8.1, I stumble in
> > this weird
> > >> > scenario which I'm not sure if it's normal or bug. when I click
> > >> > Home->Tickets->configuration, it will be on site
> > >> > http://mydomain.com/rt/Admin/index.html but it will ask me to
> log
> > >> > again.
> > >> > same thing when I click Home->simpleSearch->tickets->Tools, it
> > will on
> > >> > site
> > >> > http://mydomain.com/rt/Tools/index.html but it will ask me to
> > log again.
> > >> > I'm
> > >> > not sure what else is in ther but this may be nuisance.
> > >> >
> > >> > Any ideas?
> > >> WebDomain or session corruption because of incorrect upgrade.
> > >>
> > >> SHOW CREATE TABLE sessions;
> > >>
> > >> >
> > >> > Thanks!
> > >> > Roehl
> > >> >
> > >> > _______________________________________________
> > >> >
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >> >
> > >> > Community help: http://wiki.bestpractical.com
> > <http://wiki.bestpractical.com/>
> > >> > Commercial support: sales at bestpractical.com
> > <mailto:sales at bestpractical.com>
> > >> >
> > >> >
> > >> > Discover RT's hidden secrets with RT Essentials from O'Reilly
> > Media.
> > >> > Buy a copy at http://rtbook.bestpractical.com
> > <http://rtbook.bestpractical.com/>
> > >> >
> > >>
> > >>
> > >>
> > >> --
> > >> Best regards, Ruslan.
> > >
> > >
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Community help: http://wiki.bestpractical.com
> > <http://wiki.bestpractical.com/>
> > > Commercial support: sales at bestpractical.com
> > <mailto:sales at bestpractical.com>
> > >
> > >
> > > Discover RT's hidden secrets with RT Essentials from O'Reilly
> Media.
> > > Buy a copy at http://rtbook.bestpractical.com
> > <http://rtbook.bestpractical.com/>
> > >
> >
> >
> >
> > --
> > Best regards, Ruslan.
> >
> >
> >
> > ------------------------------------------------------------------------
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
>
>
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