[rt-users] CC not sending all e-mails

[Helmuth Ramirez]

Look into the 
 
Set($NotifyActor, 0);
 
setting.  
 
Also, this place is great for searching archives
http://www.gossamer-threads.com/lists/rt/users/

________________________________

From: rt-users-bounces at lists.bestpractical.com on behalf of Mark Speener
Sent: Wed 8/27/2008 6:31 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] CC not sending all e-mails


I have a user who likes to CC himself on tickets he created and is replying to. If he CC's an outside user the e-mail is delivered but when he CC's himself he does not get an e-mail. Is there something I have to configure so he gets these e-mails.

Just for clarity, the user is creating a ticket then replying to it and doing an RT-Send-CC to himself and an external recipient. The external recipient gets an e-mail but the user does not.

Thanks.

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