[rt-users] Ticket History Problem

Patrick Busch Patrick.Busch at 1und1.de
Thu Aug 28 03:03:02 EDT 2008


Hi,

I installed RT-3.8.1rc5 with RTFM 2.4.0rc1 and RTIR 2.4.0rc1.

Whenever I want to view the ticket history, I get the message 

Can't call method "TicketObj" on an undefined value at /opt/rt3/share/html/Callbacks/RTIR/Ticket/Elements/ShowMessageHeaders/Default line 2. 


I get the same message when viewing an incident.

There is no information in the logs that could help me, perhaps someone here knows the answer that I need.


Best Regards,
Patrick



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