[rt-users] Delayed scrip

[gordon at cryologic.com]

On create you could also generate a Reminder for the ticket which is set 
to notify the owner in 24 hours.

Gordon


Jerrad Pierce wrote:
> Hey all,
> 
> Is anyone aware (nothing on wiki or archives that I could see) of an 
> easy/elegant way to purposefully delay the delivery of OnCreate messages?
> We're using RT to accept new clients, but then are syncing the data with 
> our call center on a nightly basis, so we want to wait until that happens
> before notifying the user...