[rt-users] Delayed scrip

[Jesse Vincent]

On Aug 29, 2008, at 11:54 AM, Jerrad Pierce wrote:

> Hey all,
>
> Is anyone aware (nothing on wiki or archives that I could see) of an  
> easy/elegant way to purposefully delay the delivery of OnCreate  
> messages?
> We're using RT to accept new clients, but then are syncing the data  
> with our call center on a nightly basis, so we want to wait until  
> that happens
> before notifying the user...

We have a design for how to do this in a general way, but it's  
something we've estimated at 3-4 weeks of developer effort. I'm  
_hoping_ you'll see it for RT4, though absent a customer holding a  
bunch of money and breathing down our necks, it's not something we've  
committed to yet.

-j
>
>
> Thanks!
>
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> Cambridge Energy Alliance: Save money & the planet
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