[rt-users] Avoid Blank Subject in New Ticket

[Emmanuel Lacour]

On Mon, Dec 01, 2008 at 02:46:33PM +0100, Andrea Perotti wrote:
> Hi,
> 
> we are running RT 3.8.1 and have a mysql 5.0 as db .
> 
> Our users have been trained to use RT but often forget to add a subject
> to their ticket.
> 
> Is there something more effective than corporal punishments to enforce
> the insertion of a subject when a new ticket is created, ?
> 

here is a plugin that does this:

 http://search.cpan.org/dist/RT-Extension-MandatorySubject/