[rt-users] Avoid Blank Subject in New Ticket

Emmanuel Lacour elacour at easter-eggs.com
Mon Dec 1 09:20:35 EST 2008

On Mon, Dec 01, 2008 at 02:46:33PM +0100, Andrea Perotti wrote:
> Hi,
> we are running RT 3.8.1 and have a mysql 5.0 as db .
> Our users have been trained to use RT but often forget to add a subject
> to their ticket.
> Is there something more effective than corporal punishments to enforce
> the insertion of a subject when a new ticket is created, ?

here is a plugin that does this:


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