[rt-users] Clickable links for 3.8.1?

Robert Munsch Munsch at phillycarshare.org
Thu Dec 4 17:48:18 EST 2008



Reading http://wiki.bestpractical.com/view/ClickableLinks , it seems to
reference paths/files for 3.4 that don't exist in 3.8.x.  Anyone have an
update to this method?  I'm generating tickets from a system that sends
an email alert that contains multiple links to affected systems, and
agents will need (and are already quite used to) being able to pull up
the info directly.  The URLs are also quite long and ugly and break
across multiple lines: copy/paste isn't a good solution.





Rob Munsch

IT Administrator

http://www.PhillyCarShare.org <http://www.PhillyCarShare.org> 

Our wheels.  Your freedom.

215-730-0988 x131


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