[rt-users] Clickable links for 3.8.1?

[Robert Munsch]

Oh.  Well, look at that.
I'll add this info to the wiki now.
Thanks!
------------------------
Rob Munsch
IT Administrator
http://www.PhillyCarShare.org
Our wheels.  Your freedom.
215-730-0988 x131

> -----Original Message-----
> From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On
Behalf
> Of Ruslan Zakirov
> Sent: Thursday, December 04, 2008 6:38 PM
> To: Robert Munsch
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Clickable links for 3.8.1?
> 
> Look at Active_MakeClicky in RT's config. Please, update the wiki
page.
> 
> On Fri, Dec 5, 2008 at 2:16 AM, Robert Munsch
<Munsch at phillycarshare.org>
> wrote:
> >  <<Robert Munsch.vcf>> >Reading
> http://wiki.bestpractical.com/view/ClickableLinks , it seems to
>reference
> paths/files for 3.4 that don't exist in 3.8.x.  Anyone have an >update
to
> this method?  I'm generating tickets from a system that sends an
>email
> alert that contains multiple links to affected systems, and agents
>will
> need (and are already quite used to) being able to pull up the info
> >directly.  The URLs are also quite long and ugly and break across
> multiple >lines: copy/paste isn't a good solution.
> >
> > Following the directions on the wiki there better (understanding
them on
> the third read or so...) realized I have to MAKE a file called default
in
> that path.  OK, fine; I created that path and stuck the final code
block
> ('improved version') in it.
> >
> > RT is not broken - works in all respects AFAIK so far - but instead
of
> clickable links as hoped for, or the old plain text display of
> >
> >     https://blah.com/etc
> >
> > I now have html tags enclosing the links with the huge ugly URL
being
> truncated in what's displayed -
> >
> >     <a href=https://blah.com/etc for a very very very long
> time>https://blah.com/etc trunc...</a>
> >
> > so close, but not quite.  Any ideas?
> >
> >
> > ------------------------
> > Rob Munsch
> > IT Administrator
> > http://www.PhillyCarShare.org
> > Our wheels.  Your freedom.
> > 215-730-0988 x131
> >
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> >
> 
> 
> 
> --
> Best regards, Ruslan.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: Robert Munsch.vcf
Type: text/x-vcard
Size: 141 bytes
Desc: Robert Munsch.vcf
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081204/302bdede/attachment.vcf>