[rt-users] Scrip to selectively autorespond?

Gene LeDuc gleduc at mail.sdsu.edu
Mon Dec 8 11:48:40 EST 2008

Hi Atro,

Why not change the script condition that launches the AutoReply so that 
it's a user defined condition that checks for the common bulk headers in 
addition to the create condition?


At 05:28 AM 12/7/2008, Atro Tossavainen wrote:
>I was wondering if anybody has already dealt with the issue of RT either
>autoresponding to all incoming messages or not autoresponding to any at
>all.  Specifically, I'd like to try to implement recommendations of RFC
>3834 in the autoresponder - such as, if RT gets mail from another auto-
>responder that is easily identifiable as such, to stop generating loops.
>Any pointers will be welcome.
>Atro Tossavainen (Mr.)               / The Institute of Biotechnology at
>Systems Analyst, Techno-Amish &     / the University of Helsinki, Finland,
>+358-9-19158939  UNIX Dinosaur     / employs me, but my opinions are my own.
>< URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS

Gene LeDuc, GSEC
Security Analyst
San Diego State University 

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