[rt-users] Scrip to selectively autorespond?
Sven Sternberger
sven.sternberger at desy.de
Mon Dec 8 04:33:55 EST 2008
Hi!
On So, 2008-12-07 at 15:28 +0200, Atro Tossavainen wrote:
> I was wondering if anybody has already dealt with the issue of RT either
> autoresponding to all incoming messages or not autoresponding to any at
> all. Specifically, I'd like to try to implement recommendations of RFC
> 3834 in the autoresponder - such as, if RT gets mail from another auto-
> responder that is easily identifiable as such, to stop generating loops.
> Any pointers will be welcome.
You can configure for example
Set($RedistributeAutoGeneratedMessages, 'privileged');
so that all messages which have "Precedence: bulk or junk"
, AutoSubmitted or X-FC-Machinegenerated set in the mail header,
will only generate mails
to recipients which are privileged users.
I have additionally in my procmail config stuff like
>>
:0fh
* Precedence: list
|/usr/bin/formail -f -I "X-FC-Machinegenerated: true"
<<
regards
sven
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