[rt-users] Login Issues with Session data

Scott Thomson scott.e.thomson at gmail.com
Mon Dec 8 14:26:48 EST 2008

Hey Folks,

So I'm stumped, I was having issues with rt 3.4.5 so I upgraded and the
issues have followed me.

We can log in, we can get to whatever we were logging in to see (ie our
homepage, or a specific ticket if we specify the URL).  If we try to click
on anything else, we get the following error message.

RT couldn't store your session. This may mean that that the directory
'/opt/rt3/var/session_data' isn't writable or a database table is missing or

I turned logging up to debug, and that didn't seem to turn anything up.
I've been combing through the httpd and mysqld logs and haven't seen
anything there either.

This all started when I updated mysql from 4.1.20 to 4.1.22 and
perl-5.8.5-36.el4_5.2 to perl-5.8.5-36.el4_6.3.

Any ideas?  If we delete the info in the session data table, we can then log
back in.  Otherwise it continues to give the error message unless we close
and reopen the browser.

We know that it sets a cookie with the session id in the browser as well.
It just seems to be unable to process that session ID once it's established?

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