[rt-users] rt 3.8.1: Font and spacing issues in ticket history section issue

Bryan McLellan btm at loftninjas.org
Mon Dec 8 18:09:16 EST 2008

On Mon, Dec 8, 2008 at 12:00 PM, Janet Houser <jhouser at cfa.harvard.edu>wrote:

> When my users add comments while logged into rt (3.8.1), the font is very
> large and the lines are
> double spaced.  When you reply to rt tickets via a mailer, this doesn't
> happen.

Have you tried turning off the WYSIWYG editor under Preferences? If this
fixes your problem I would try setting:

Set($MessageBoxRichText, 0);
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