[rt-users] IO Error when adding attachments

Mathew mathew.snyder at gmail.com
Tue Dec 9 15:22:26 EST 2008

I did a search on the archives for this error but the few instances I found had no responses to the users' inquiries.  Perhaps someone can shed some light on it.

A user was adding two attachments to a correspondence via the web interface when the following popped up:

System error
error:  	read-open /tmp/8NSuxt68WB: No such file or directory at /usr/lib/perl5/site_perl/5.8.8/MIME/Body.pm line 435.
431:  	if ($mode eq 'w') { ### writing
432:  	$IO = FileHandle->new(">$path") || die "write-open $path: $!";
433:  	}
434:  	elsif ($mode eq 'r') { ### reading
435:  	$IO = FileHandle->new("<$path") || die "read-open $path: $!";
436:  	}
437:  	else {
438:  	die "bad mode: '$mode'";
439:  	}
code stack:  	/usr/lib/perl5/site_perl/5.8.8/MIME/Body.pm:435

It only happens occasionally and there are not entries in the log file indicating any errors.  Has anyone who has experienced this been able to figure out the cause?

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