[rt-users] IO Error when adding attachments

[Mathew]

I did a search on the archives for this error but the few instances I found had no responses to the users' inquiries.  Perhaps someone can shed some light on it.

A user was adding two attachments to a correspondence via the web interface when the following popped up:

System error
error:  	read-open /tmp/8NSuxt68WB: No such file or directory at /usr/lib/perl5/site_perl/5.8.8/MIME/Body.pm line 435.
context:  	
...  	
431:  	if ($mode eq 'w') { ### writing
432:  	$IO = FileHandle->new(">$path") || die "write-open $path: $!";
433:  	}
434:  	elsif ($mode eq 'r') { ### reading
435:  	$IO = FileHandle->new("<$path") || die "read-open $path: $!";
436:  	}
437:  	else {
438:  	die "bad mode: '$mode'";
439:  	}
...  	
code stack:  	/usr/lib/perl5/site_perl/5.8.8/MIME/Body.pm:435
/usr/lib/perl5/site_perl/5.8.8/MIME/Body.pm:335
/usr/lib/perl5/site_perl/5.8.8/MIME/Body.pm:218
/usr/local/rt3/lib/RT/Attachment_Overlay.pm:204
/usr/local/rt3/lib/RT/Attachment_Overlay.pm:189
/usr/local/rt3/lib/RT/Attachment_Overlay.pm:189
/usr/local/rt3/lib/RT/Transaction_Overlay.pm:487
/usr/local/rt3/lib/RT/Transaction_Overlay.pm:158
/usr/local/rt3/lib/RT/Record.pm:1461
/usr/local/rt3/lib/RT/Ticket_Overlay.pm:2444
/usr/local/rt3/lib/RT/Ticket_Overlay.pm:2357
/usr/local/rt3/lib/RT/Interface/Web.pm:585
/usr/local/rt3/share/html/Ticket/Display.html:144
/usr/local/rt3/local/html/Ticket/Update.html:220
/usr/local/rt3/share/html/autohandler:291

It only happens occasionally and there are not entries in the log file indicating any errors.  Has anyone who has experienced this been able to figure out the cause?

-Mathew
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