[rt-users] Desperatetly seeking help with login issue!!!

Phil Labonte phil.labonte at transcore.com
Tue Dec 9 21:55:31 EST 2008


thank you the above worked great.
Can't afford to upgrade yet, will do that in 2009.

Thanks again!

On Sun, Dec 7, 2008 at 11:28 PM, Ruslan Zakirov <ruz at bestpractical.com> wrote:
> Proper upgrade to RT 3.8.1 will fix this problem.
>
> On Mon, Dec 8, 2008 at 12:47 AM, Phil Labonte <philfromwork at gmail.com> wrote:
>> I have version 3.6.5
>>
>> When users log in everything works fine... but every time they click
>> on a new ticket in the system they have to re log in again.
>> Is there a configuration parameter I can change to stop this behaviour
>> or am I dealing with something more complicated?
>>
>> Thanks.
>>
>> Any help would be appreciated.
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>>
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>>
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>>
>
>
>
> --
> Best regards, Ruslan.
>



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