[rt-users] Desperatetly seeking help with login issue!!!
phil.labonte at transcore.com
Tue Dec 9 21:55:31 EST 2008
thank you the above worked great.
Can't afford to upgrade yet, will do that in 2009.
On Sun, Dec 7, 2008 at 11:28 PM, Ruslan Zakirov <ruz at bestpractical.com> wrote:
> Proper upgrade to RT 3.8.1 will fix this problem.
> On Mon, Dec 8, 2008 at 12:47 AM, Phil Labonte <philfromwork at gmail.com> wrote:
>> I have version 3.6.5
>> When users log in everything works fine... but every time they click
>> on a new ticket in the system they have to re log in again.
>> Is there a configuration parameter I can change to stop this behaviour
>> or am I dealing with something more complicated?
>> Any help would be appreciated.
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
> Best regards, Ruslan.
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