[rt-users] How to access custom field description from a scrip

Kevin Murphy murphy at genome.chop.edu
Wed Dec 10 12:36:56 EST 2008


When a custom field value changes on a ticket, I'd like to parse a 
default priority value out of the custom field value's description 
field.  I looked at some of the source code quickly, but I didn't notice 
a class method for directly accessing the description. I'm using RT 3.6.

Thanks,
Kevin Murphy




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