[rt-users] CustomField for Users in code

Mario A. del Riego delriego at fing.edu.uy
Mon Dec 15 16:01:22 EST 2008


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Hello all,

I have a problem a week ago, with CF for Users.
I need to compare two CFs (CF1 for tickets and CF2 for Users) when an
user download a file (other CF-multi-upload-file for tickets), so, i'm
editing "$RT3/share/html/Download/CustomFieldValue/dhandler" to add the
condition "if (CF1 > CF2) then download_file(CF3)".

Now, my problem is the access to CF2, i can't see it from source code.

I do:

while (my $cf = $session{'CurrentUser'}->CustomFields->Next) {
~        print $cf->Name;
};

...but nothing appears.


- - I give to the user all the rights, i mean (See|Modify|Admin)CustomField.

- - Another info -i dont know if it's relevant-, in "Preference" i can't
see the CFs for Users, it is right?

- - I'm testing with super-user 'root'

- - I'm working with RT 3.8.0.

...any idea?

Thanks in advance.

- --
Mario A. del Riego
Unidad de Recursos Informáticos
Facultad de Ingeniería - UdelaR
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