[rt-users] Truncate subject line

Robert Munsch Munsch at phillycarshare.org
Mon Dec 15 18:50:56 EST 2008

Hello list,


For my brand-new RT implementation, one of my users created a ticket




Which is stretching the heck out of the layout whenever that ticket's on
the page.  Where would I define a max char limit for subject lines?
This is going to be shown to department heads soon, and I want the at a
glance etc. pages to look purty no matter what someone sends in.


Also, I will probably delete that ticket first, but it does illustrate
the general concept :-)



Rob Munsch

IT Administrator

http://www.PhillyCarShare.org <http://www.PhillyCarShare.org> 

Our wheels.  Your freedom.

215-730-0988 x131


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