[rt-users] Customize 10 newest unowned tickets

Steffen Tronstad sttr at nextgentel.com
Mon Dec 22 04:36:41 EST 2008

Thank you, but theres no option for Quick Delete. This would be very helpful to delete spam and duplicate messages quickly.

Med vennlig hilsen / with kind regards 
Steffen Tronstad 
BroadPark Games drift/design 
NextGenTel AS, part of TeliaSonera Group 
Tlf: +47 466 988 46
Mail: sttr at nextgentel.com <mailto:sttr at nextgentel.com> 
 please don't print this e-mail unless you really need to. 

-----Opprinnelig melding-----
Fra: Jerrad Pierce [mailto:jpierce at cambridgeenergyalliance.org] 
Sendt: 19. desember 2008 16:10
Til: Steffen Tronstad
Kopi: rt-users at lists.bestpractical.com
Emne: Re: [rt-users] Customize 10 newest unowned tickets

On Fri, Dec 19, 2008 at 07:54, Steffen Tronstad <sttr at nextgentel.com> wrote:
> I want to customize the " 10 newest unowned tickets" to include a
> quick-delete button, and to show the requestors email-address (or even
> better, the email without @domain.tld)
> Is there any template-file I can edit to make these changes ?
Just edit the search (click the box title, and then Edit Search) and
save it. If you do it as root its a global change, as non-root
if can only save to a self-named search, and then you need to
add that to your RT at a Glance.

Cambridge Energy Alliance: Save money. Save the planet.

More information about the rt-users mailing list