[rt-users] Customize 10 newest unowned tickets
jpierce at cambridgeenergyalliance.org
Fri Dec 19 10:09:56 EST 2008
On Fri, Dec 19, 2008 at 07:54, Steffen Tronstad <sttr at nextgentel.com> wrote:
> I want to customize the " 10 newest unowned tickets" to include a
> quick-delete button, and to show the requestors email-address (or even
> better, the email without @domain.tld)
> Is there any template-file I can edit to make these changes ?
Just edit the search (click the box title, and then Edit Search) and
save it. If you do it as root its a global change, as non-root
if can only save to a self-named search, and then you need to
add that to your RT at a Glance.
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