[rt-users] Customize 10 newest unowned tickets

Kenneth Marshall ktm at rice.edu
Mon Dec 22 13:58:42 EST 2008

On Mon, Dec 22, 2008 at 07:52:01PM +0100, Steffen Tronstad wrote:
> Making myself understood: FAILED.
> I'm talking about the few spammails that will always get trough the spamfilters, that cannot be automaticly put in its own queue for spam. 1-2% of spam has to be removed manually... there will always be some spam messages getting trough.
> I need a how-to implement the button in the 10 newest unowned tickets (i.e. right after the 'Take' button) that immidiatly delete the ticket and just refreshes the index page.
I do not have a solution, but 1-2% miss rate is pretty bad. A
good Baysian filter should give 0.01-0.02% miss rate.


More information about the rt-users mailing list