[rt-users] Mandatory/Required custom field

Ham MI-ID, Torsten Brumm torsten.brumm at Kuehne-Nagel.com
Fri Feb 1 04:23:23 EST 2008


Hi Thierry,
Did you got any response to this problem? I stepped into the same today....

Torsten 

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-----Ursprüngliche Nachricht-----
> Von: rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag 
> von Thierry Thelliez
> Gesendet: Freitag, 7. September 2007 03:44
> An: rt-users at lists.bestpractical.com
> Betreff: [rt-users] Mandatory/Required custom field
> 
> Hello,
> 
> With RT 3.6.4:
> 
> I am trying to make a 'Select one value' type custom field mandatory.
> Selecting the (?#Mandatory). value for Validation does not 
> seem to work like I was expecting. The user is still able to 
> submit the ticket and the custom field value is '(no value)'.
> 
> I tried (?#Mandatory).+ without success.
> 
> What am I missing?
> 
> Thanks,
> Thierry
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