[rt-users] Mandatory/Required custom field

[Kenneth Crocker]

Ham, Thierry,


	I think that a mandatory CF for a ticket is not enforced by 
self-service. I think the CF has to be for a ticket transaction. I don't 
use them but that difference may be the problem.


Kenn
LBNL

On 2/1/2008 1:23 AM, Ham MI-ID, Torsten Brumm wrote:
> Hi Thierry,
> Did you got any response to this problem? I stepped into the same today....
> 
> Torsten 
> 
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> 
> -----Ursprüngliche Nachricht-----
>> Von: rt-users-bounces at lists.bestpractical.com 
>> [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag 
>> von Thierry Thelliez
>> Gesendet: Freitag, 7. September 2007 03:44
>> An: rt-users at lists.bestpractical.com
>> Betreff: [rt-users] Mandatory/Required custom field
>>
>> Hello,
>>
>> With RT 3.6.4:
>>
>> I am trying to make a 'Select one value' type custom field mandatory.
>> Selecting the (?#Mandatory). value for Validation does not 
>> seem to work like I was expecting. The user is still able to 
>> submit the ticket and the custom field value is '(no value)'.
>>
>> I tried (?#Mandatory).+ without success.
>>
>> What am I missing?
>>
>> Thanks,
>> Thierry
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> 
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