[rt-users] E-mailing issues

[James Moseley]

Have you looked at your mail logs yet?  Does the outgoing email entry in
the RT ticket correctly display the email addresses, headers, etc?

James Moseley




                                                                           
             "Jeffrey Lee"                                                 
             <jeffrey_lee at harv                                             
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                                       [rt-users] E-mailing issues         
                                                                           
             02/01/2008 09:19                                              
             AM                                                            
                                                                           
                                                                           
                                                                           




So When I create and assign tickets in RT the ticket shows the outgoing
e-mail correctly. however No e-mail reaches the requestor or the person I
assigned it to. However if I update the ticket and add in e-mails in the CC
field I get and e-mail. The recieved e-mail has not TO: header. What is
causing this?

-Jeff_______________________________________________
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