[rt-users] E-mailing issues

Kenneth Crocker KFCrocker at lbl.gov
Fri Feb 1 12:32:23 EST 2008


Jeffrey,

	What kind of notification scrips are set up at the Global/queue level?


Kenn
LBNL

On 2/1/2008 7:19 AM, Jeffrey Lee wrote:
> So When I create and assign tickets in RT the ticket shows the outgoing 
> e-mail correctly. however No e-mail reaches the requestor or the person 
> I assigned it to. However if I update the ticket and add in e-mails in 
> the CC field I get and e-mail. The recieved e-mail has not TO: header. 
> What is causing this?
>  
> -Jeff
> 
> 
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