[rt-users] Queue Question
Candelario, Bill
Candelario at zoominfo.com
Tue Feb 5 10:01:57 EST 2008
Hi,
Using RT 3.6.4, I have two queues setup. One is strictly used for
clients emailing issues to us. The other is used strictly for tasks.
The first one I mentioned works fine with sending and receiving mail.
The second, "task", is not able to send any mail when creating a new
ticket. We basically want, when creating a new task, the ability to
have an email sent that a new task is created.
Would anyone have any ideas?
Thanks,
Bill
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080205/c9d2a07a/attachment.htm>
More information about the rt-users
mailing list