[rt-users] Is a saved charts list on the home screen possible?

Sean McCreadie smccreadie at CanyonPartners.com
Tue Feb 5 15:00:19 EST 2008


Im running 3.6.6, the latest version, I must be missing it, ill try
again today.  Thanks for the feedback.

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Tuesday, February 05, 2008 11:40 AM
To: Sean McCreadie
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Is a saved charts list on the home screen
possible?




On Sat, Feb 02, 2008 at 03:41:28PM -0800, Sean McCreadie wrote:
> I recently created the saved search list that is outlined in the wiki,
> and its working great.  I have it added to my users home screens and
> they use it to view individual searches that they have created.  What
im
> hoping for now is to be able to do something similar with saved
charts.
> I noticed that when you run a search, at the bottom of the show
results
> screen there is an option to create a bar or pie chart with the search
> data.  My managers really like this tool and they want me to create a
> saved charts section that can be put on the home screen summary, just
> like the saved searches.  When I try to save the chart using the save
> feature at the bottom, it just adds it into the saved searches and
when
> you click on it, it just shows the search and not direct to the chart.
> Has anyone explored this?  Thanks
> 
>  

What version of RT? Recent versions certainly do let you put saved
charts on the homepage
> 
>  
> 
> Sean McCreadie
> 
> Canyon Partners, LLC
> 
> 310 858 4288
> 
>  
> 

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