[rt-users] Is a saved charts list on the home screen possible?

[RT Lists]

Hi Sean,

Did you have any luck with this?  I thought it was a great idea, but after
poking around on my 3.6.6 instance I haven't been able to determine how it's
done.

Thanks!

-Matt


On 2/5/08, Sean McCreadie <smccreadie at canyonpartners.com> wrote:
>
> Im running 3.6.6, the latest version, I must be missing it, ill try
> again today.  Thanks for the feedback.
>
> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: Tuesday, February 05, 2008 11:40 AM
> To: Sean McCreadie
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Is a saved charts list on the home screen
> possible?
>
>
>
>
> On Sat, Feb 02, 2008 at 03:41:28PM -0800, Sean McCreadie wrote:
> > I recently created the saved search list that is outlined in the wiki,
> > and its working great.  I have it added to my users home screens and
> > they use it to view individual searches that they have created.  What
> im
> > hoping for now is to be able to do something similar with saved
> charts.
> > I noticed that when you run a search, at the bottom of the show
> results
> > screen there is an option to create a bar or pie chart with the search
> > data.  My managers really like this tool and they want me to create a
> > saved charts section that can be put on the home screen summary, just
> > like the saved searches.  When I try to save the chart using the save
> > feature at the bottom, it just adds it into the saved searches and
> when
> > you click on it, it just shows the search and not direct to the chart.
> > Has anyone explored this?  Thanks
> >
> >
>
> What version of RT? Recent versions certainly do let you put saved
> charts on the homepage
> >
> >
> >
> > Sean McCreadie
> >
> > Canyon Partners, LLC
> >
> > 310 858 4288
>
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