[rt-users] Changing Queue based on Incoming Email address

[Fixer (Robert Smith)]

I can¹t seem to get the syntax correct for a User Defined scrip to change
queue on an existing ticket, based on which email address they send to.  I
have two queues, post at mydomain and review at mydomain.  We have an external
database that sends emails based on where a project is in our workflow, so
we need the tickets to drift thru the queues based on emails from the db.

Any existing scrips or extensions I might be able to look at?


-- 
Robert Smith | Post Production Manager
(:: +1.800.929.0737 x55 | +1.310.882.5584 fax
8:: fixer at livenation.com | AIM::  bigdaddyfix
*:: 6255 Sunset Blvd, 17th Floor, | Hollywood, CA, | 90028
::: http://www.livenation.com <http://www.livenation.com/> 

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