[rt-users] AdminCcs can reply even without ReplyToTicket right?

[Ole Craig]

On Fri, 2008-02-08 at 03:06 +0300, Ruslan Zakirov wrote:
> On Feb 8, 2008 2:45 AM, Ole Craig <ocraig at stillsecure.com> wrote:
> > (RT 3.6.0)
> >
> > Do AdminCC users automatically get the ability to correspond with
> the
> > Requestor, even when the ReplyToTicket right is de-selected for the
> > role? If so, why is it selectable at all?
> No, they don't get unless they have this right via other roles or
> directly via group membership. I don't remember any bug fix that can
> be close to the problem you're describing, but 3.6.0 had been released
> on Jun 15 2006. It's very-very old.

Yup. It's been in production since then, and I've been busy building a
support team and haven't had time to upgrade. I have a window scheduled
for early March.

Glad to hear that the right does control; obviously I've missed an
inheritance somewhere. I'll go looking, thanks.

-- 
/Ole Craig
Security Engineer
Team lead, customer support

ocraig at stillsecure.com
303-381-3802 main support line
303-381-3824 my voicemail
303-381-3880 fax

www.stillsecure.com