[rt-users] AdminCcs can reply even without ReplyToTicket right?

[Todd Chapman]

My RightsMatrix RT extension will tell you exactly how an individual got a
right.

http://search.cpan.org/author/HTCHAPMAN/RTx-RightsMatrix-0.03.00/lib/RTx/RightsMatrix.pm

On 2/7/08, Ole Craig <ocraig at stillsecure.com> wrote:
>
>
> On Fri, 2008-02-08 at 03:06 +0300, Ruslan Zakirov wrote:
> > On Feb 8, 2008 2:45 AM, Ole Craig <ocraig at stillsecure.com> wrote:
> > > (RT 3.6.0)
> > >
> > > Do AdminCC users automatically get the ability to correspond with
> > the
> > > Requestor, even when the ReplyToTicket right is de-selected for the
> > > role? If so, why is it selectable at all?
> > No, they don't get unless they have this right via other roles or
> > directly via group membership. I don't remember any bug fix that can
> > be close to the problem you're describing, but 3.6.0 had been released
> > on Jun 15 2006. It's very-very old.
>
> Yup. It's been in production since then, and I've been busy building a
> support team and haven't had time to upgrade. I have a window scheduled
> for early March.
>
> Glad to hear that the right does control; obviously I've missed an
> inheritance somewhere. I'll go looking, thanks.
>
> --
> /Ole Craig
> Security Engineer
> Team lead, customer support
>
> ocraig at stillsecure.com
> 303-381-3802 main support line
> 303-381-3824 my voicemail
> 303-381-3880 fax
>
> www.stillsecure.com
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