[rt-users] COndition on customfield change

[Benjamin Weser]

Alvara,

have a look at http://wiki.bestpractical.com/view/Contributions, there 
are several examples how to read and manipulate the values of CFs via 
scrips.
First you have to look if the transaction was caused by a CF, something 
like this:

unless (
 ( $self->TransactionObj->Type eq "CustomField"
   &&  $self->TransactionObj->Field == 6 )
 ||  $self->TransactionObj->Type eq "Create"
 ) {
   return 0;
}

Hint: The "6" equals the id of the CF.

Then you can test for OldValue and NewValue. Have a look at the examples 
mentioned above.

Best,
Ben


Munoz, Alvaro schrieb:
> Hi there,
>  
> Is there any way to match a customfiled value change from one specific 
> value to another?
>  
> Transactions of type "CustomField" leave NewValue and OldValue to NULL 
> so I just can know that the field has changed but not the old and new 
> values.
> In the ticket history you can see both values, can i use those values 
> from a scrip condition?
>  
> Thanks in advance!
>  
> Alvaro
>  
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