[rt-users] COndition on customfield change

[Munoz, Alvaro]

Hi there,

Is there any way to match a customfiled value change from one specific value to another?

Transactions of type "CustomField" leave NewValue and OldValue to NULL so I just can know that the field has changed but not the old and new values.
In the ticket history you can see both values, can i use those values from a scrip condition?

Thanks in advance!

Alvaro

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