[rt-users] Allowing unpriveledged users to see an entire queue.

[Joe Casadonte]

On 2/11/2008 11:51 AM, Oliver Jeeves wrote:

> The only problem with that, is that we'd prefer to present our customers
> with the self service interface, rather then the priveledged user
> interface.

I have a code bit up on the Wiki that lets our privileged users select 
which interface they want, the Self-Service or the normal one.  You 
should be able to adapt that to your needs by using a custom group right 
instead of a cookie.

    http://wiki.bestpractical.com/view/BasicVsAdvancedInterface

For more on creating a custom group right:

    http://wiki.bestpractical.com/view/MoreAboutPrivilegedUsers

Hope that helps!

-- 
Regards,


joe
Joe Casadonte
joe.casadonte at oracle.com

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