[rt-users] Can RT replace Remedy?

Johan Baarman johan.baarman at citec.fi
Thu Feb 14 01:42:18 EST 2008


Hi Torsten,

Just out of curiosity, may I ask what kind of hardware setup that might be?
You seem to be running a hugh instance and still have descent page loads. We
are experiencing slow performance in our environment although we have a
fairly fast db-server and rt-server.

/Johan


On 2/14/08 8:01 AM, "Torsten Brumm" <torsten.brumm at googlemail.com> wrote:

> Hi James,
> we run RT in a huge environment (30.000 active Users, round about 20.000 new
> tickets a day) and you can have it running fast (page load times from round
> about <2s) but it is depending on your hardware setup and software tuning, but
> like Todd said, ask jesse, he can support you very well.
> 
> Torsten
> 

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