[rt-users] RT Reporting - We need your wishlists

[McStravick, Steve]

Historical looking reports:

-Status History per ticket (Default new->open->stalled->resolved)
-Geneology (show the status history of a ticket along with it's nested
children & grand children or other dependancy tickets (great for
tracking approvals!))
-A report that spits out the history of a ticket  (in printable
format!)...for the auditors & contractors who aren't users of the system
-Time worked per ticket owner (if a ticket gets passed around I want to
see the accumulated time worked broken down)

Steve

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