[rt-users] change subject string

[Robert Keidel]

Hello,

I am using RT 3.6.4, I setup the whole application, and everything
works perfect. My manager wants me to make some changes in the system
and I was able to do so for most of it. Now I am stuck on the point
that I don't know where I can change/add something to the subject
string.

right now the string looks like this:

[$rtname #375] Request for a PC repair

I would like to change it to

[$rtname Ticket/Case #375] Request for a PC repair

Where can I change that, or how?

Thanks for any help?

Rok