[rt-users] Downloading query results to spreadsheet

[Stephen Turner]

At Friday 2/15/2008 05:55 PM, Kenneth Crocker wrote:
>To all,
>
>         I have just upgraded to 3.6.4 and am having some difficulty 
> getting the
>results of a query into a spreadsheet with the fields I selected for the
>query. Instead, I get all sorts of tickets fields I did NOT select and
>am missing several that I DID select. Why does RT seem to ignore the
>fields I am/not selecting for the query when it downloads the results to
>excel? Anyone?
>
>Kenn
>LBNL

Kenn,

That's the way the spreadsheet feature works (and always has, I 
think) - it's intended to give you a full set of fields for each 
ticket. There's a contrib on the wiki that downloads only the fields 
you see on the results screen:

http://wiki.bestpractical.com/view/SpreadsheetDisplayedFields

Good luck,
Steve