[rt-users] Downloading query results to spreadsheet

Kenneth Crocker KFCrocker at lbl.gov
Tue Feb 19 12:50:57 EST 2008


Todd,


	thanks. I'll definitely look at this one and the one Stephen Turner 
mentioned. Thanks a bunch!

Kenn
LBNL

On 2/16/2008 1:48 PM, Todd Chapman wrote:
> You need this RT extension for better control of export to spreadsheet.
> 
> http://svn.bestpractical.com/cgi-bin/index.cgi/bps/browse/RT-View-ConciseSpreadsheet
> 
> Jesse, it would be nice if this was the default for RT in the new
> reporting work that is being performed.
> 
> -Todd
> 
> On 2/15/08, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>> To all,
>>
>>
>>         I have just upgraded to 3.6.4 and am having some difficulty getting the
>> results of a query into a spreadsheet with the fields I selected for the
>> query. Instead, I get all sorts of tickets fields I did NOT select and
>> am missing several that I DID select. Why does RT seem to ignore the
>> fields I am/not selecting for the query when it downloads the results to
>> excel? Anyone?
>>
>> Kenn
>> LBNL
>>
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