[rt-users] Upgraded to 3.6.6 and superuser functionality missing

[Karl Boyken]

I don't see even Preferences in the menu bar.  I was expecting to be 
able to manipulate rights--that's gone.  All I see in the menu bar are:

     *    Home
     * · Simple Search
     * · Tickets
     * · Tools
     * · Approval

In other words, root seems to have the same functionality in the GUI as 
a regular user here.

Karl

Todd Chapman wrote:
> What are you expecting to see?
> 
> On 2/19/08, Karl Boyken <boyken at divms.uiowa.edu> wrote:
>> Yesterday, I upgraded RT from 3.6.5 to 3.6.6 and now when I login as
>> root, I don't see any superuser functions available.  I don't remember
>> the last time I logged in as root, but it could only have been a month
>> or two ago.  We're using MySQL 5.0.22 as the backend on RedHat
>> Enterprise Server Release 5.  I've checked the database, and we still
>> have the root user, it still is in the superuser group.  I'd appreciate
>> any ideas--thanks.
>>
>> Karl Boyken
>>
>> --
>> Karl Boyken, system administrator
>> karl-boyken at uiowa.edu
>> 303A MLH, Dept. of Comp. Sci.
>> http://www.cs.uiowa.edu/~boyken/
>> The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice)
>> 319-335-3668 (fax)
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>>

-- 
Karl Boyken, system administrator 
karl-boyken at uiowa.edu
303A MLH, Dept. of Comp. Sci. 
http://www.cs.uiowa.edu/~boyken/
The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice) 
319-335-3668 (fax)
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/x-pkcs7-signature
Size: 3257 bytes
Desc: S/MIME Cryptographic Signature
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080219/068fefe5/attachment.bin>