[rt-users] Upgraded to 3.6.6 and superuser functionality missing

[Ruslan Zakirov]

Have you updated deps, cleaned mason cache and restarted apache server?

On Feb 19, 2008 8:19 PM, Karl Boyken <boyken at divms.uiowa.edu> wrote:
> I don't see even Preferences in the menu bar.  I was expecting to be
> able to manipulate rights--that's gone.  All I see in the menu bar are:
>
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> In other words, root seems to have the same functionality in the GUI as
> a regular user here.
>
> Karl
>
> Todd Chapman wrote:
> > What are you expecting to see?
> >
> > On 2/19/08, Karl Boyken <boyken at divms.uiowa.edu> wrote:
> >> Yesterday, I upgraded RT from 3.6.5 to 3.6.6 and now when I login as
> >> root, I don't see any superuser functions available.  I don't remember
> >> the last time I logged in as root, but it could only have been a month
> >> or two ago.  We're using MySQL 5.0.22 as the backend on RedHat
> >> Enterprise Server Release 5.  I've checked the database, and we still
> >> have the root user, it still is in the superuser group.  I'd appreciate
> >> any ideas--thanks.
> >>
> >> Karl Boyken
> >>
> >> --
> >> Karl Boyken, system administrator
> >> karl-boyken at uiowa.edu
> >> 303A MLH, Dept. of Comp. Sci.
> >> http://www.cs.uiowa.edu/~boyken/
> >> The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice)
> >> 319-335-3668 (fax)
> >>
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> >>
> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> >> Buy a copy at http://rtbook.bestpractical.com
> >>
> >>
>
> --
>
> Karl Boyken, system administrator
> karl-boyken at uiowa.edu
> 303A MLH, Dept. of Comp. Sci.
> http://www.cs.uiowa.edu/~boyken/
> The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice)
> 319-335-3668 (fax)
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.