[rt-users] pointers on debugging rt 3.6.5 page hanging problem

[Tom Hodder]

Hi,

A problem appeared today where the browser hangs when the status of a
ticket is changed.

There do not seem to be any associated errors in the log file, and the
page waits for about 30 seconds and then goes to a blank page.

I have the level set to debug;
[Tue Feb 19 18:44:54 2008] [debug]: About to think about scrips for
transaction #6402 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)
[Tue Feb 19 18:44:54 2008] [debug]: About to prepare scrips for
transaction #6402 (/opt/rt3/lib/RT/Transaction_Overlay.pm:171)
[Tue Feb 19 18:44:54 2008] [debug]: Found 2 scrips
(/opt/rt3/lib/RT/Scrips_Overlay.pm:365)
[Tue Feb 19 18:44:54 2008] [debug]: About to commit scrips for
transaction #6402 (/opt/rt3/lib/RT/Transaction_Overlay.pm:180)
[Tue Feb 19 18:44:55 2008] [info]:
<rt-3.6.5-6928-1203446694-488.545-10-0 at example.com> #545/6402 - Scrip 10
(/opt/rt3/lib/RT/Action/SendEmail.pm:252)
[Tue Feb 19 18:44:55 2008] [info]:
<rt-3.6.5-6928-1203446694-488.545-10-0 at example.com> sent  To:
root at dcmon01.osti.local (/opt/rt3/lib/RT/Action/SendEmail.pm:283)
[Tue Feb 19 18:44:56 2008] [debug]: About to think about scrips for
transaction #6403 (/opt/rt3/lib/RT/Transaction_Overlay.pm:167)


any ideas on where I can look to fix this?

Thanks,

Tom