[rt-users] Round Robin Scheme

[Kenneth Crocker]

Kaushal,


	Round robin? Are you asking if someone has written a scrip that 
automatically assigns a ticket to the next person in line that has 
ownership rights to a queue? We either have our queue manage (AdminCc) 
assign them or let those who have the time just take them if they can 
work on them. I've never heard of a scrip that arbitrarily assigns them. 
Have you tried the wiki?


Kenn
LBNL

On 2/19/2008 9:10 PM, Kaushal Shriyan wrote:
> Hi
> 
> Is there a Round Robin Scheme of assigning Tickets to the users who
> are using Request Tracker
> 
> Thanks and Regards
> 
> Kaushal
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