[rt-users] Correspondence from Unknown email address

Russ Penar rpenar at e-c-group.com
Wed Feb 20 15:44:06 EST 2008


When an unknown emailer sends in a ticket, a user is created for them  
in RT.

Why is a user not created, for an unknown mailer sending in a  
correspondence to an existing ticket?

Is there a way to enable this?





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