[rt-users] Self-service question

[Steve Cochran]

Doesn't this happen by default? The users list doesn't show  
unprivlidged users, but anyone that sends in an email has a user  
record automatically created.

On Feb 20, 2008, at 3:38 PM, Kenneth Crocker wrote:

> To all,
>
>
> 	We use LDAP for authorizing any access to RT. In fact, we do not  
> allow
> any email correspondence, etc. to get posted to RT unless the senders
> are privileged users via LDAP. That works fine for those users the USE
> RT, especially via WebUI. What I want to do is have RT to add any  
> email
> recipient that is NOT an RT user to be added as an unprivileged user.
> That way their replies can be added to the history of a ticket. Has
> anyone out there done this? If so, can you help me? Thanks.
>
>
> Kenn
> LBNL
>
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