[rt-users] Bcc to watchers who are not AdminCC

[Paul Choi]

Responding to my own post here.
Another reason why I don't want the partner email addresses added as 
AdminCC is because I don't want them receiving comment emails.
So, I want to be able to BCC them, but not have them receive comments.

If you have a similar scrip or something that might point me in the 
right direction, I'd appreciate it. Thanks!

Paul Choi wrote:
> Hello,
>
> I'm a noob to customizing RT, so excuse me if I'm missing something obvious.
> Is there a scrip or some way to Bcc watchers who are not AdminCC?
>
> We have some partners and when a ticket is created, we want to add 
> members of a group (or groups) to the Bcc field rather than CC, because 
> we don't want their email addresses exposed. I understand that if I add 
> them to AdminCC for the queue, display of their email addresses will be 
> suppressed, but I don't want to grant them AdminCC privileges.
>
> Thanks for your help.
>
> Paul Choi
> Plaxo, Inc.
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