[rt-users] Disappearing Transactions

[Mathew Snyder]

Thanks all.  I moved Quoted.pm out of that directory and all of the transactions
reappeared.

Mathew

Konstantin Naryzhniy wrote:
>  
> 
> Yep, that was mine
> 
> That’s what Jesse suggested:
> 
>> You need to find the Quoted.pm file inside a "Text/" directory
> somewhere in >your perl library path and remove it.
> 
> Also, you need to be using 3.6.5 for this to take effect. This rare bug
> occurred to me no matter what on 3.6.1 and 3.6.3
> 
>  
> 
> Cheers,
> 
> Konstantin
> 
>  
> 
>  
> 
> ------------------------------------------------------------------------
> 
> *From:* Ham MI-ID, Torsten Brumm [mailto:torsten.brumm at Kuehne-Nagel.com]
> *Sent:* Thursday, February 21, 2008 8:00 PM
> *To:* mathew.snyder at gmail.com; rt-users at lists.fsck.com
> *Subject:* Re: [rt-users] Disappearing Transactions
> 
>  
> 
> Hi mathew,
> I remember some months ago a threat with the same problem, jesse
> suggested something with the text::quoted perl modul so far i can
> remember. Look through the archiv for text::quoted and i think it will
> fix your problem.
> 
> Torsten
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> <rt-users-bounces at lists.bestpractical.com>
> To: rt-users at lists.fsck.com <rt-users at lists.fsck.com>
> Sent: Thu Feb 21 17:53:57 2008
> Subject: [rt-users] Disappearing Transactions
> 
> We have a ticket that seems to have lost its way.  It originally had several
> transactions which seem to have gone *poof*.  I've loaded up a backup of the
> database from shortly after the ticket was created into our test server and
> everything is still missing.
> 
> Is there a way to find these transactions and reinstate them?
> 
> --
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